The transport of the purchased items will be carried out through the carrier contracted by Bibashops.com. The term of delivery may vary according to the availability of the product in stock and will be subject to the type of shipment and the country of delivery. If the shipment is made through UPS, in the absence of the recipient, it can be deposited at the Access Point™ in order not to delay the delivery. To avoid incidents in the process, it is essential to use correctly the corresponding form, and it is essential to fulfill the cell related to the contact telephone number.

Orders will be tracked by sending an email by the transport service, or by contacting Customer Service. This email will indicate, where the merchandise is located until its final reception by the customer.

The price of transport is calculated based on the country of destination, the volume and weight of the items purchased and the packaging used for shipment. The exact price of transport will be calculated when each item is included in the shopping bag and will appear on the page that summarizes the purchase before confirming the order through "Confirm order" and before entering the credit or debit card number.

At BibaShops.com you can make purchases 24 hours a day, 365 days a year.

Territorial framework:

Currently the virtual store www.bibashops.com is active throughout Europe.

The file of the transactions carried out is carried out on a reliable and durable medium on the BibaShops.com server.

If for any reason you are not satisfied with your order, you have a period of 30 days from the date of delivery of the product to proceed with its exchange or return.

The delivery date will be taken as a reference to count the thirty-day period.

Product returns can be made:

a) Free of charge at any of our stores. In the store you can also make an exchange. If you only wish to return your purchase, the amount will be reimbursed by our headquarters, never by the store.

b) By post or courier, with you bearing the direct costs of the return, such as transport costs.

*The customs fees are borne by the recipient. The transport agency will notify
you prior to the delivery of your order. If you refuse to accept the delivery to avoid customs fees, the package will be returned to the local customs office, causing an abandonment of the shipment. For this reason, the order cannot be refunded.

The products must be returned in the following state:

- They must not have been used, washed or damaged.
- They must keep the original label.
- You must include a copy of the invoice.
- You must include a note explaining the reason for the return.

Send the package to:
UNITED BAGS COMPANY, S.L.
MONTSERRAT ROIG nº2-4
08310 ARGENTONA (BARCELONA) SPAIN

a) The items that you wish to purchase must be selected and added to the shopping cart by clicking on the corresponding button ('Add to cart')

b) The shopping cart will contain the reference of the selected item, its name and the price (taxes included). ATTENTION: The price expressed does not include transport costs, where applicable, that may accrue since the rates may vary depending on the country of destination.

c) The order form will request personal and billing data, as well as delivery data, which will be incorporated into our database in order to be able to process the order and facilitate the making of new BibaShops.com purchases. In the same way, it will have a private area called 'My Account' from where you can see and modify your personal data, access your purchase history and an order locator. Remember that the personal data must be indicated with complete accuracy to avoid confusion or incidents in the shipment of the item(s) purchased.

d) Once the purchase order has been completed, and before the order is sent, a summary will be presented identifying the item(s) purchased, its total price (transportation and taxes included) and the shipping data. The order must be confirmed by clicking on the "Confirm order" button.

e) Purchases will be paid by credit or debit card (Visa and MasterCard) or by Bank Transfer of the company, provided in the purchase process. Other payment options will not be admitted. For payments by credit or debit card, the charge will be made online, that means, in real time, through the secure payment gateway canals.sermepa.es/lacaixa/, once it has been verified that the data statements are correct (see Payment Method).

f) Once the transaction is confirmed, the order number will be communicated through the website itself so that it can be tracked electronically at anytime.

g) Likewise, an email message will be sent, with a description of the order and the personal data that has been communicated. The non-receipt of this message may be due to a transitory communication problem on the network or to a typing error in the communicated email address. In both cases, it is advisable to contact Customer Service.

The transport of the purchased items will be carried out through the transport service contracted by UNITED BAGS COMPANY, S.L. (owner of the online store BibaShops.com). The delivery time will be subject to the type of shipment and the country of delivery. To avoid incidents in the delivery (wrong addresses, inability to find someone at home, etc.), it is essential to correctly fill in the corresponding form, and it is essential to fill in the box relating to the contact telephone number.

Order tracking will be done by sending an email by the transport service, or by contacting Customer Service. This email will indicate, at all times, where the merchandise is located until its final reception by the customer.

Currently the price of home delivery is 6 euros, for national shipments (Peninsula and Balearic Islands), €12 for shipments to the E.U. Transportation will not be paid when the package is picked up at a physical BIBA store. At the same time UNITED BAGS COMPANY, S.L. reserves the right to apply in the future and in a fixed way, the price of transport according to the country of destination, the products purchased and the packaging used for shipment. In all cases, the transport price will be calculated when each item is included in the shopping bag and will appear on the page that summarizes the purchase before confirming the order by means of "Confirm order" and before entering the details of the credit or debit card.

To store: Free - 1/5 working days

Address: +99€ (Free) / -99€ (6€) - 1/5 working days (SPAIN)

Address: +99€(Free) / -99€ (12€)- 1/5 working days (EUROPE)

Address: +199€(Free)/ -99€ (25€)- 1/5 working days (OUTSIDE EU)

CUSTOMS

*The customs fees are borne by the recipient. The transport agency will notify
you prior to the delivery of your order. If you refuse to accept the delivery to avoid customs fees, the package will be returned to the local customs office, causing an abandonment of the shipment. For this reason, the order cannot be refunded.

Prices on this website are shown in EUROS.

The User will always know the price and characteristics of the items offered prior to their acquisition, these being detailed and determined on this website.

Prices in EUROS include 21% VAT, which will be applied to all purchases that are delivered to member countries of the European Union.

DELIVERIES IN THE CANARY ISLANDS, CEUTA and MELILLA: the final prices of these purchases are expressed without VAT. At the time of delivery in these territories, the customer must pay the local taxes that apply. In case of rejection of the shipment of the order due to non-payment of these taxes, the cost of transport will be deducted from the total amount of the purchase to be returned.

For the countries called Rest of the World, VAT will be deducted at the time of indicating the country of delivery, subsequently applying the corresponding VAT, together with the relevant taxes (customs clearance costs and import taxes), at the time of entry into the territory of the destination country. These expenses and taxes must be paid at destination by the receiver of the merchandise.

In order to provide maximum security to the payment system, UNITED BAGS COMPANY, SL uses the secure payment gateway canals.sermepa.es/lacaixa/. In this sense, the confidential data of the payment is transmitted directly and in encrypted form (SSL) to the corresponding financial institution.

For payment with Visa, MasterCard, American Express cards, UNITED BAGS COMPANY, S.L only accepts CES (Secure Electronic Commerce) transactions with the 3D Secure international protocol, distinguished by the Verified by Visa and MasterCard SecureCode logos.

Secure Electronic Commerce is an initiative whose basic principle is to guarantee security in Internet transactions. When making the payment through the secure payment gateway, the system will automatically verify that the credit card is activated for Secure Electronic Commerce. Next, you will connect with the issuing bank, which will request that you authorize the operation by means of a personal authentication code. The operation will only be carried out if the issuing bank of the credit card confirms the authentication code. Otherwise, the transaction will be rejected.

As a complementary measure to the "Secure Payment" system and with the aim of collaborating in the prevention of fraud through the Internet, UNITED BAGS COMPANY, S.L reserves the right to verify the personal data provided by the client and adopt the measures it deems opportune (including the cancellation of the order) so that the acquired merchandise is delivered in accordance with the data that appears in the order.

UNITED BAGS COMPANY S.L. offers its customers the possibility to choose between several different payment methods:

Wire transfer:

You can make a deposit or bank transfer from your own bank to the account that our company has opened in the “La Caixa” Bank.

Beneficiary: UNITED BAGS COMPANY S.L.
Account number: 2100-0354-18-0200176076

To expedite the shipment of your order, you must send us proof of your payment by E-Mail to biba@biba.es

It is essential that you indicate the number of your order when making the transfer in order to identify your payment.

Credit card:

If you choose this payment method, you will enter the secure website of our financial institution, where you will be asked for your card number and expiration date.

For your peace of mind, our Bank guarantees absolute security, since both your personal data and those of your card are encrypted thanks to the secure SSL server provided by this financial institution.

Your credit card details are not recorded in any database, but go directly to the Bank's POS (Point of Sale Terminal).

Likewise, at no time UNITED BAGS COMPANY S.L. You receive your card details, only the confirmation of your payment.

Paypal

You must have a Paypal account to be able to make this payment with this system.

The legal guarantee of all our products is that defined by law, and its terms will always be respected by UNITED BAGS COMPANY, SL.

The aforementioned guarantee is regulated by the Consolidated Text of the General Law for the Defense of Consumers and Users, in which it is established that the minimum guarantee term of any new article will be 2 years, although, after the first six months , it is the customer who must prove that the problem presented by the article is an original defect and not wear and tear caused by regular and correct use of the product.

However, in the event that the object under guarantee does not meet the optimal conditions to be used, UNITED BAGS COMPANY, SL will assume the corresponding responsibility towards the client in such a way that we will proceed to refund the amounts paid for that product, as well as as to reimburse the expenses that the client has had to pay to acquire the product. Therefore, if the item has a tare or defect or there has been an error in the shipment, the customer can return it to any of our stores or send it to our warehouse. Once the defect has been verified, we will refund the full value of the amount paid, including shipping and return costs.

We will only refund the importation of the return costs when:

1) The item is defective.
2) An error has occurred in the shipment.
3) The article does not correspond to the photo on the web.
4) The order has arrived outside the deadlines set forth in our General Purchase Conditions.
5) The package has been damaged during transport.

UNITED BAGS COMPANY, SL is not responsible for the content of links to other web pages that are not owned by it and, therefore, cannot be controlled by it.

Errors in the connections, fortuitous event and force majeure: UNITED BAGS COMPANY, SL, will not be responsible for errors, delays in access, delays in the system or any anomaly that may arise in relation to problems of a general nature in the Internet network. , causes of fortuitous event or force majeure or any other totally unforeseeable contingency and therefore beyond the good faith of the company. UNITED BAGS COMPANY, SL, undertakes to try to solve these incidents by putting all the means at its disposal and offering all the necessary support to the USER to solve the incidents as quickly and satisfactorily as possible. Likewise, UNITED BAGS COMPANY, SL, will not be responsible for the failures that for these reasons may occur in communications, deletion or incomplete transitions, so that it does not guarantee that the website is operational at all times when it is due to issues not attributable to UNITED BAGS COMPANY, SL, that it cannot resolve with the means at its disposal.

Use of the website: UNITED BAGS COMPANY, SL, will not be responsible in any case for errors or damages caused by the inefficient and bad faith use of the service by the User. Neither will UNITED BAGS COMPANY, SL, be responsible for the major or minor consequences of the lack of communication between UNITED BAGS COMPANY, SL, and the User when it is attributable to the non-functioning of the email provided or to the falsity of the data provided by the user. in your user registration at www.bibashops.com.

Responsibility: UNITED BAGS COMPANY, SL assumes the responsibilities that may arise for the provision of the services it offers within the limits and as specified in the different General Contract Conditions of the services that are made available to the USER.

User Responsibility:

Good use of the service: The USER is obliged to make good use of the service and therefore not to use it in bad faith for any practice that is prohibited by law or rejected by commercial uses. UNITED BAGS COMPANY, SL, is empowered by means of these General Conditions, from the moment in which it has reliable knowledge of the performance by the USER of any illegal action or use in general, to inform the competent authorities of these circumstances and cancel the USER or restrict access to the website of UNITED BAGS COMPANY, SL The USER will be solely responsible for any claim or legal, judicial or extrajudicial action initiated by third parties directly harmed by the USER before Courts or other bodies , assuming all the expenses, costs and indemnities that, where appropriate, may be assumed by UNITED BAGS COMPANY, SL, if the claim is directed against it. Likewise, UNITED BAGS COMPANY, SL, will collaborate and notify the competent authority of these incidents at the moment in which it has reliable knowledge that the damage caused constitutes any type of illicit activity, especially in the field of content introduced by the USER that may violate rights or legitimate interests of UNITED BAGS COMPANY, SL, or of third parties.

Due diligence: The USER is responsible for carrying out all the actions that are required with due diligence. With a special character, the USER must be diligent in what refers to the updating and veracity of his personal data, fundamentally of the e-mail indicated in the purchase as the main means of contact with UNITED BAGS COMPANY, SL.

UNITED BAGS COMPANY, SL reserves the right to review and modify these Conditions at any time.

However, the price and other conditions of the items that you have requested from us will not be modified during the period of time between your offer and the acceptance of the same issued through the shipping confirmation unless by law or decision of government agencies we must make retroactive changes in said policies, Conditions or Privacy Statement, in which case, the possible changes will also affect the orders that you had previously made.

The seller may also make a mistake when publishing information in his online store or the software he uses may cause errors in the communication of prices. However, just because an expensive item is mistakenly sold at a lower price than usual does not entitle the buyer to purchase it because, as described above, the mere display of the merchandise on the page is not an offer. binding. If the price displayed is wrong, the buyer has no right to receive it at that price. If the seller, on the other hand, accepts the buyer's offer and consents to the contract by sending the merchandise at that price, a valid online contract is concluded (art. 23 of Law 34/2002, of July 11).

If any clause included in these General Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only said provision or the part of it that is null or ineffective, subsisting the General Conditions in everything else, having such disposition, or the part of it that was affected, as not placed.

All notifications, requests, petitions and other communications that must be made by the parties in relation to these General Conditions must be made in writing and it will be understood that they have been duly made when they have been delivered by hand or sent by ordinary mail to address of the other party or to the latter's email, or to any other address or email that each party may indicate to the other for these purposes.

These general conditions are governed by Spanish Legislation, with the Spanish Courts and Tribunals being competent to hear any questions that may arise regarding their interpretation, application and compliance. The user, by virtue of his acceptance of the general conditions contained in this legal notice, expressly waives any jurisdiction that, by application of the current Civil Procedure Law, may correspond to him.

You have the right to withdraw from this contract within a maximum period of 14 calendar days without the need for justification.

The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, received the goods.

Shipping costs are exempt from reimbursement as it is a 100% executed service. (Royal Legislative Decree 1/2007, of November 16, art. 103)

To exercise the right of withdrawal, you must notify:

UNITED BAGS COMPANY, SL C/ MONTSERRAT ROIG, 2-4 - 08310 ARGENTONA (BARCELONA), your decision to withdraw from the contract through an unequivocal statement that manifests it, (for example, a letter sent by post). Likewise, you can inform us of your right to withdraw from this contract by emailing biba@biba.es.

You can use the model withdrawal form below, although its use is not mandatory.

To comply with the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding period expires.

Withdrawal form model:

– To the attention of

UNITED BAGS COMPANY, SL
C/ MONTSERRAT ROIG, 2-4
08310 ARGENTONA (BARCELONA)

biba@biba.es

I hereby inform you that I withdraw from my contract for the sale of the following good/service and with the reference number (*)

Order placed on (*) / received on (*)
Name of the consumer and user or consumers and users
Address of the consumer and user or consumers and users
Signature of the consumer and user or consumers and users
Date and place
Consequences of withdrawal

The term for us to make this return will be a maximum of 14 calendar days from the date on which we are informed of your decision to withdraw from this contract.

We will proceed to make said refund using the same means of payment used by you for the initial purchase, unless you have expressly provided otherwise; in any case, you will not incur any expenses as a result of the reimbursement.

We may withhold reimbursement until we have received the goods or until you have provided proof of return of the goods, whichever condition is met first.

You must return or deliver the goods directly to us to:

UNITED BAGS COMPANY, SL
C/ MONTSERRAT ROIG, 2-4
08310 ARGENTONA (BARCELONA)

In this case, you must bear the direct cost of returning the goods. (Royal Legislative Decree 1/2007, of November 16, arts. 73, 97 and 108)

You can also exercise the right of withdrawal by going to any of our physical stores (UNITED BAGS COMPANY, SL) in which case the exercise of the right of withdrawal will not generate any type of expense for you.

You will only be responsible for the decrease in value of the goods, from the time you receive them until you inform us of the withdrawal, resulting from a manipulation other than that necessary to establish the nature, characteristics and operation of the goods.

The right of withdrawal will not apply to contracts that refer to the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene and that have been unsealed after delivery.

To make the return you must follow the following steps in the section - Return Policy.

The parties expressly agree that this contract will be governed and interpreted, in all its terms and conditions, in accordance with current Spanish legislation.

The parties expressly submit, for any issues or differences that may arise due to the interpretation, compliance and execution of this contract, to the jurisdiction and competence of the Courts and Tribunals corresponding to the buyer's residence or those of the place of fulfillment of the contractual obligation.

Similarly, by virtue of the provisions of Regulation (EU) 524/2013 applicable throughout the European Union, UNITED BAGS COMPANY, S.L. makes the following link available to users of the Website: https://ec.europa.eu/consumers/odr/

Through said link, users of the Website will be able to access the European Platform for Online Dispute Resolution (ODR). In case that the user has had a problem with a purchase or the provision of an online service, they may use this means to present any claim in relation to said sale or provision of services, as well as opt for the extrajudicial solution of the conflict.

To submit claims in the use of our services, you can write to the electronic or physical address indicated in the "Identification" section, committing ourselves to seek an amicable solution to the conflict at all times.

Last update: July 6th, 2022.

All rights reserved. Any copy, distribution and/or reproduction, in whole or in part, of the contents and/or the website of UNITED BAGS COMPANY, S.L. will require the prior written authorization of UNITED BAGS COMPANY, S.L.